Support

There is no password. Enter your work email, and Trice sends a link and a six-digit code. Open the link, or type the code on the sign-in page. Where Sign in with Apple is offered, you can use that instead.

If nothing arrives in a few minutes, check spam, then send it again. A code works for ten minutes, and a new code replaces the old one. A link works once, and some mail apps open a link before you do. If a link says it was already used, use the code from the same email.

Saving a photo or a note needs a connection. If one doesn’t send, the app says so on the screen.

The iPhone app asks for the camera the first time you take a photo, and for the microphone the first time you talk to Trice. It doesn’t use your location. To change either, open the Settings app, then Trice.

On the web, a voice note uses your browser to turn speech into written words. Talk Hands-Free starts a separate conversation: read the voice notice, choose Start Conversation, then allow the microphone when your browser asks. If access is off, change the microphone permission in this site’s browser settings. You can always type to Trice.

A hands-free conversation sends audio and permitted information you ask Trice to use to xAI. Replies are spoken by Trice’s private speech service in Trice’s voice. Keep the tab in view while you talk. Pause, Stop, closing the conversation or hiding the tab turns the microphone off. Resume starts only when you choose it; the browser doesn’t listen for a wake word.

Mute Replies stops the spoken reply while the microphone stays on. If a start wasn’t confirmed, choose Check Start before trying another conversation. Trice checks that earlier start rather than opening a second one.

Trice guides you as you move through your business. Choose “I’ll Handle It” to pause that guidance and stop the current voice conversation. You can still type to Trice or choose Talk Hands-Free when you need it. Guide Me Again restores guidance, without turning on the microphone. Your choice applies to you across your companies on this browser.

To delete your account, open Account in the iPhone app, then Delete Account. Trice emails a six-digit code to confirm. Deleting removes your name, email, sign-in and profile. Records you made for a business stay with that business, shown as “Former member”.

To close a business you own and keep your account, open Account, then Close This Business.

Email [email protected] with the business name, roughly when it happened, and what you expected. A screenshot helps.